Our Quality Assurance


 

 

1. Calibration
A. For Standard Automatic (Swiss ETA & Asia Clone ETA) and Quartz/Quartz Chrono, Accuracy to to +/- 10 secs. 
B. For Automatic Chronograph (Asia Movement, Eg. Asia 7750) , Accuracy to +/- 10 to 30 secs
C. For Standard Automatic (Asia Movement, eg. 2813/4813), Accuracy to
+/- 10 to 15 secs

We will try out best to achieve the best accuracy / rating for you. Don't be fool be competing amatuer and novice dealers claiming they can do better accuracy then about stated. This is the best possible rating that can be achieved because these are replica watches.

We will provide a picture of the watch on the calibration device and also the reading on the calibration regulation machine.

**TRUSTY TIME ONLY OFFER 6 MONTHS WARRANTY ON ALL WATCHES (MOVEMENT ONLY). PARTS like STRAPS, CROWN, GLASS, BRACELETS are NOT COVERED under the 6 months warranty

Example of a watch on Calibration Machine with timing readings.. You will received pic similar to this.



2. Physical /External Quality of the watch 
You will receive photos of your watches in FRONT, BACK and BRACELET view via email before we send out the order. The Delivery Consignment note will also be shown. Order Number and Tracking No.s sticker will be pasted on the watch itself to identify that the correct watch that was checked and shot in the photos.

You will received pictures similar to these as shown below:








3. Waterproofing

All watches are waterproofed direct from factory.

It is highly recommended not to get the watch in contact with water despite it being waterproofed.  We do not cover water damages. 

You can read more on the website Q&A on how to take care of the watch and it's water proof issues

www.trustytime.io/index.php?main_page=shippinginfo

**PLEASE NOTE TRUSTY TIME DO NOT COVER ANY WATER DAMAGE EVEN THOUGH YOUR WATCH MIGHT BE WATERPROOFED FROM FACTORY. KEEP YOUR WATCH AWAY FROM WATER AT ALL COSTS!

IF YOU NEED WATERPROOFING SERVICE, IT IS RECOMMENDED TO CHECKOUT WITH WS002, WATERPROOFING SERVICE, ELSE THERE IS NO WARRANTY ON WATER DAMAGE



Please note that customers are supposed to reply within 24 hours after we send the photos. The reply should be clear and unambigous. If no reply is received, It will be deemed that you have approved the QC Pics and procedures done and the order will be sent out automatically after 24 hours.

At Trusty Time, we strive to provide the best possible service pre, during and post sales service. This level and series of service unmatchable. You need not shop anywhere else !!!




 

 

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